Fordbridge Medical Centre
4 Fordbridge Road, Ashford, Middlesex, England, TW15 2SQ Also known as: Dr P W Draper & Partners 10 reviewsReviews
Best GP Surgery i have ever been registered with. So easy to make an appointment. You just fill an online form abs send them a message and the doctor always calls back the same day! So simple and helpful. I have a 4 month old and we always get seen or get an advice straight away.
I have unfortunately had cause to attend the surgery twice in the space of a week recently. On each occasion I was kept waiting in the car park, in the cold and rain - what a way to treat potentially sick people! When I was called in I was surprised to see the receptionist without a mask and when I challenged her I was told 'she didn't need one because she had already had covid'! What about the patients that she could infect if she is asymptomatic? And what sort of message does it send to patients that are told to wear a mask?
The receptionist would not allow me to make a follow up appointment, instead she booked a phone consultation. I never did get the call.
I can't rate this surgery high enough from the reception staff Charlotte and the doctors are all first class I feel very lucky to be part of this practise I can't thank them enough
Can never get an appointment as the telephones are never answered. Automated service doesn't work. Keeps you on hold until you cut off as the phones are on mute due to "being short staffed"
I think your doctors need to understand that people only go to see then when they're in need of support/help or medication. I felt that the doctor didn't listen to my issues and had decided that they couldn't/didn't want to help me from the second I walked in the room.
Terrible care
Resources
Short link to review Fordbridge Medical Centre: http://iwgc.net/ecgbt